Effortless and Trendy Management with Back Office!

Simplify operations and boost productivity with Broadway Platform Backoffice — built to streamline workflows and empower efficient day-to-day management.

Advantages you can build on

Our advantages

We are
what we
do

  • Real-Time Performance & Reporting

    Broadway Platform’s Backoffice delivers a customizable dashboard with live operational visibility.

    Key metrics – including Deposits, Withdrawals, GGR, NGR, Margin, Bonus Cost and player activity update in real time. Advanced reporting tools provide clear financial and performance insights without external systems.

    Operators configure the view based on their priorities, ensuring instant access to the data that drives decisions.

  • Complete Player Management – Player 360° & KYC

    Player 360° centralizes all player data within a single interface.

    Full player profiles provide a complete 360-degree view, including activity history, reports, financial behavior, balances, bonus usage, communications, withdrawal and betting limits, risk indicators, responsible gaming data, and other essential modules. Integrated KYC management ensures compliance processes are handled directly within the system.

    Everything required for CRM, support, and risk management is available in one unified environment.

  • Payment Operations & Financial Control

    The Backoffice provides real-time monitoring and direct control over deposits, withdrawals and transaction flows.

    Hold management, manual adjustments and performance analytics are managed internally, allowing operators to oversee financial operations without third-party dependency.

  • Bonus & Promotion Management

    Bonuses and promotional campaigns are configured directly within inhouse bonus engine.

    Welcome offers, reload bonuses, free spins, cashback, promo codes and wagering rules can be created and adjusted independently, with full visibility over bonus cost impact.

    No ticket requests. No delays.

  • Communication & Moderation Control

    Integrated tools allow operators to manage live chat, player feedback and internal access roles from one centralized interface.

    We provide a global chat moderation system with built-in wagering requirements to participate, bad-word filtering, spam protection, and automatic deletion of URLs except those posted by moderators. It also includes link blacklisting, configurable chat rules, and other moderation mechanisms similar to those used by leading streaming platforms.

    This ensures operational transparency, compliance and platform integrity across teams.

Quick Answers.
Real Facts.

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  • It handles operations management, reporting, and administrative tasks across the platform.

  • The design emphasizes intuitive navigation to help operators manage tasks efficiently.

  • Yes, the module supports generating custom reports for insights and decision-making.

  • Seamless integration ensures consistent data flow between modules like CRM, CMS, Gamification, Risk Management and Affiliate tools.

  • Yes, operators have access to live analytics and performance metrics.

Change the House Rules. It’s Time.

Experience how fast, flexible, and future-ready your casino can be. Book a demo and see how Broadway Platform can change the game for your business.

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